![]() They can then communicate in real time through PubNub. When one person makes a comment in their app, it immediately gets pushed to all the people who have that particular page open. Using PubNub, Scratchpad synchronizes client-side applications to deliver digital collaboration capabilities to sales teams. And since getting up and running, they have continued to utilize PubNub’s functionality, like Presence, to deliver dynamic information to users in a channel. Additionally, users have the ability to comment on specific fields and records in real time.ĭuring the implementation process, Zhang credits PubNub’s Javascript documentation for helping his team easily build these features into their app. With these real-time features, users in the Scratchpad app can receive updates on sales metrics and see shared notes and configuration fields within Salesforce. “We use PubNub to accomplish a lot of what we do,” said Justin Zhang, Engineering Manager at Scratchpad. Scratchpad leverages PubNub for real-time updates and collaboration features. Leveraging real-time collaboration features to improve productivity To help accomplish this, Scratchpad relies on PubNub. Compared to switching back and forth between apps, copying and pasting data in Salesforce, and using multiple browser tabs to keep track of to-dos, Scratchpad removes the tedium of data entry for reps so they can focus on closing more deals.Īs a workspace designed and built with sales teams in mind, it’s crucial that Scratchpad is able to provide their customers with the speed they need to improve efficiency, which enables them to sell more. Scratchpad combines notes, tasks, pipeline management, chat, and collaboration into one simple revenue team workspace, always connected to Salesforce. Their mission is simple: to make salespeople happy by providing them with a revenue team workspace to streamline their day-to-day work.įor sales teams, it’s important that they focus on customer relationships, not constantly switching between tabs to update fields and next steps in Salesforce. Scratchpad is a workspace designed for salespeople to quickly access and update Salesforce. "The most important thing about PubNub is its reliability, I don’t have to think about it.” Justin Zhang, Engineering Manager at Scratchpad Meet Scratchpad Saves customers time, enabling them to sell more.Operates with speed and reliability to deliver these updates. ![]() Powers real-time updates and collaboration features for sales teams, which helps improve productivity.
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